Restore Performance, Preserve Value
Certified Service for Luxury Watches
At EBM LuxeTime, every service is designed to protect both the performance and long-term value of your watch. Whether your timepiece needs a routine service, water-resistance check, or full restoration, our experienced team treats it with the same respect as a collector-grade piece.
Using specialized tools, high-quality parts, and a detail-focused process, your watch is carefully inspected, serviced, and tested before it leaves our bench. The result is a timepiece that not only looks its best but runs with the precision you expect from a true luxury watch.
Frequently Asked Questions
How often should my luxury watch be serviced?
We work on a wide range of luxury Swiss and high-end timepieces, including sports, dress, and vintage models. For highly specialized or rare watches, reach out with details so our team can confirm feasibility.
What services do you offer?
Services include full movement overhauls, cleaning and lubrication, regulation, pressure and water-resistance testing, crystal and gasket replacement, bracelet and clasp adjustments, refinishing/polishing on request, and selected restoration work.
How long does a typical service take?
Standard services generally take several weeks, depending on the scope of work, parts availability, and current workshop volume. More complex restorations or vintage projects may require additional time.
How much does watch repair or restoration cost?
Pricing depends on the brand, model, age, and required work. After an initial assessment, we provide a clear estimate for your approval before proceeding.
Do you use genuine parts?
Whenever possible, we use genuine or brand-correct parts that match the specifications of your watch. In cases where original parts are discontinued, we will discuss suitable alternatives before installation.
Will you polish or refinish my watch?
Polishing and refinishing are available upon request. Because refinishing can affect case lines and originality, we always confirm your preference before performing any cosmetic work.
Is my watch insured while in your care?
Yes, your watch is insured while in transit (when shipped using our recommended methods) and while in our custody during inspection, service, and storage.
Do you provide a service warranty?
Completed repairs and overhauls come with a service warranty period that covers the work performed, provided the watch is used under normal conditions and has not been opened or altered by a third party.
Can you service vintage or heirloom watches?
In many cases, yes. Vintage pieces are evaluated individually to determine parts availability, safe service options, and the best approach to preserve originality and value.
How do I get started?
Simply submit your watch details through our contact or service form, or reach out by phone, text, or email. Our team will review your request and guide you step by step through the process.